Wednesday, April 27, 2016

Kindness and Car Service

"I value humor, kindness, and the ability to tell a good story far more than money, status, or the kind of car someone drives."
~ Rebecca Wells

The other day, I stopped by the service department to which I take my car.  I needed to check my tires and to find out why the windshield wiper fluid dispenser was not working.  My service advisor measured the tire treads and told me I still had a while to go.  He found out why the fluid was not coming out across my windshield -- a broken valve -- and told me to get the piece from the parts department and that he would replace it.  A few minutes and $14 later, he had the windshield wiper fluid working.  I also asked if there was anything that could be done about a really squeaky car door.  A few sprays from a can in his drawer took care of that, too.  People drive the cars they do for all sorts of reasons -- the kindness I receive at the service department is a huge reason why I drive mine.

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