Saturday, January 4, 2014

Kindness at the Urgent Care Center

"If you find it in your heart to care for somebody else, you will have succeeded."
― Maya Angelou

A couple of weeks ago, my daughter ended up with a gash on her chin that required a visit to a nearby urgent care center.  We went back two days later to check on the wound.  Then on Christmas Day, the gash seemed to reopen, so back we went.  And then we went a fourth time to check on that.  We visited that urgent care center four times in 12 days.  At each visit, everyone -- from the reception desk staff to the medical staff -- was very friendly and made our visit actually pleasant.

Two days ago, a friend from out-of-town hurt her ankle and her husband called to ask me about an urgent care center.  I recommended the one we had visited.  After their visit, my friend's husband texted me to say that they had been very well treated there.

Excellent medical care is obviously the priority when you need attention, but to receive the medical attention with kindness is doubly appreciated.

My daughter asked me today if we had to go back to the urgent care center.  She says she likes it there.

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