― Stella Payton
I made a
quick trip to one of my favorite department stores tonight while two of my
children were in music class, just trying to squeeze in one more errand. The department store was busier than usual
given the Easter holiday. As I tried to
purchase what I needed, I mentioned to one of the young salesmen that I needed
to leave by a certain time. A
little while later as I was waiting for a shoe salesman, this very nice young
man -- Hubert -- came to ask if I was waiting for something. I explained that the shoe salesman was
looking for some shoes. "I know you
have to leave by 6:30, so let me see what's going on," he said. He apparently encouraged his colleague to
move a little faster. A few minutes
later, as another one of his colleagues was trying to ring me up, Hubert again
came to the rescue and helped his colleague finish the sale. Once we were done, Hubert apologized for the
delay.
Most of the
time, customer service seems a thing of the past, but in the midst of a busy
evening, a young man named Hubert did his best to deliver service and kindness.
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