Wednesday, April 23, 2014

More Kindness from Hubert

"A satisfied customer is the best business strategy of all."
Michael LeBoeuf

A few days ago, I wrote about the kindness of a young man named Hubert at a department store.  Since then, I have had two more encounters with Hubert.  I had asked him to hold several items for me, which I asked my mother to pick up.  On Friday, he called me to ask if I had gotten them because he had left them at the counter and they were not there when he returned from lunch.  Earlier today, I received another call from Hubert to tell me that some alterations I had ordered were complete.  I don't think I have ever seen that type of kindness and outstanding customer service.

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