“If a man be gracious and courteous to strangers, it shows he is a citizen of the world.”
~ Francis Bacon
Many of us receive so many emails in one day that it is easy to blink and miss one every now and again. Recently, it took me longer than usual to respond to a colleague’s email. And yet, when she replied, this colleague -- whom I don't know well -- was so gracious that she made me smile. How kind is that?
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