Friday, July 10, 2015

The Kindness of IT Help

"You can't live a perfect day until you do something for someone who will never be able to repay you."
~ John Wooden

More from violin camp:  Although I was on vacation while at violin camp, there were a couple of work issues with which I needed to deal.  But I could not get my computer to connect to the wireless network of the college where we were staying.  I went to the residence hall office, but the folks there could not help.  Because there was a Technology building, I thought I would try there and walked into one of the offices.  A very nice gentleman told me that he could not help me, but that I should try the IT department in the basement.  I was running out of steam, but walked into the IT department and explained my problem to a young man sitting at the front desk.  He had me log on to my computer and in a few minutes had me connected to the wireless network.  I breathed a sigh of relief at the thought of being able to respond to a few critical emails.  I thanked him, but I realized after I left that I did not even know his name. 

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