"Goodness is about character -
integrity, honesty, kindness, generosity, moral courage, and the like. More than anything else, it is about how we
treat other people."
~ Dennis Prager
On a recent
flight home from a business trip, I was delighted that we landed 20 minutes
ahead of schedule. It's always such a
relief to get home, especially after a couple of long (although productive)
days. But once we were on the ground,
the pilot shared that we would need to wait 10 minutes as the gate to which we
were assigned was occupied. The minutes
-- 10 and more -- came and went, and we were still on the runway. The pilot explained that the plane at the
gate had maintenance issues, and was taking longer. We ended up waiting more than an hour on the
runway, but throughout that time, the pilot kept giving us updates and
apologizing profusely for the delay. He
told us that he was making calls, trying to find another gate... He shared both what he was doing and how he
felt about our having to wait. And in a
last very kind move, he asked us if we would do him "a favor" by
allowing the passengers who had connecting flights to deplane first.
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