"Service is not something you do. It's something you are."
- Stella Payton
On a recent
business trip, I ended up with very little time for breakfast as a colleague
unexpectedly wanted to speak with me before a presentation. I rushed into the hotel restaurant and asked
the waiter what would be the quickest breakfast. I ordered what he suggested and a couple of
minutes later, he came out of the kitchen with my hot breakfast. Surprised and grateful, I ate quickly and
managed to be on my way in less than 10 minutes. And I managed to make it to the impromptu meeting with plenty of time.
No comments:
Post a Comment