“Lighten up, just enjoy life, smile more, laugh more, and don’t get so worked up about things.”
~ Kenneth Branagh
I recently returned a call to a furniture delivery service. The woman’s incredibly cheerful greeting made me laugh out loud. I couldn’t speak for a few seconds and all that could be heard was the two of us laughing on the phone. When I recovered, I complimented her on her cheerful greeting and we confirmed the delivery that was the original purpose of the call. My brief interaction with this person I’ve never seen left me smiling for quite some time. How great is that?
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