―R. Alan Woods
I am not a confrontational
person. In fact, I am definitely
conflict-averse. But recently, I shared
with someone I know professionally that I wished he had handled a situation
differently. I was so surprised when
he apologized profusely and shared that he wished he did not do what I found
problematic. There was no defensiveness
on his part, not even initially. And he
explained to me what had happened, but assured me that it was not an
excuse. He asked me if I forgave
him. How could I not? In his apology, I found incredible kindness.
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